Child safety standards

Waypoint prohibits child sexual abuse and exploitation of any kind, everywhere on the service — photos, videos and stories, Contrail posts and comments, profiles and profile pictures, every chat, events, airline pages and websites, Skydle maps, support tickets and anything else a user can post or send. In particular, it is prohibited to:

• post, share, request or link to child sexual abuse material (CSAM) — any sexual depiction of a minor, including drawn, edited or AI-generated material;
• sexualise minors in words or images, or post sexual content involving someone who appears to be a minor;
• groom a minor: build contact with a minor for a sexual purpose, ask a minor for sexual images or conversation, or try to move a minor to another app or a meeting for that purpose;
• blackmail anyone with intimate images (sextortion), or promote the sexual exploitation or trafficking of children;
• share instructions or material that helps someone abuse children.

Waypoint is for people aged 16 and over. If you are 13, 14 or 15, you may use Waypoint and create an account only with the consent of a parent or guardian. Children under 13 may not use Waypoint, and we don't knowingly collect personal data from them; if we learn that an account belongs to a child under 13, we delete it. Contrail, the photo and video feed with public profiles, is only for people aged 16 or older — 13- to 15-year-olds may not post or keep a Contrail profile, even with a parent's consent. See the terms of use, section 1.

In the pilot chat, event chats and crew-centre chats, a filter stops messages with predatory phrases, severe slurs or links to other websites before they are sent.

You can report child sexual abuse or exploitation in the app and on the website, with or without an account:

• with the Report button where the content appears — photos, crew-centre chat messages, Contrail profiles, posts and comments, events, the pilot chat, Skydle maps, and "Report content" in the footer of airline websites we host;
• on the report page (waypoint-live.app/report, linked as "Report" in the footer of the map and "Report content" at the bottom of other pages), for any content: choose the kind of content, give its address, choose "Child sexual abuse or exploitation (CSAE/CSAM)" as the reason;
• by e-mail to our child safety contact, einschwabe1893@gmail.com, with the subject "Child safety" and the exact address of the content or the account.

Please don't download, screenshot or forward abuse material, not even to us — the address is enough. If a child is in immediate danger, call your local emergency number or the police first. In Germany you can also report it yourself to the Bundeskriminalamt through its reporting portal, u-entrance.bka.de.

When you choose that category, the content is switched off immediately and automatically, before anyone here looks at it. You do not have to explain what you saw, and we would rather you did not.

Nobody here looks at it. That is a rule the service enforces, not a promise we make: a report in this category is acted on by the software before it reaches a person.

• The moment such a report arrives, the content is disabled automatically — the stored file is moved out of public reach and the entry is hidden. No person decides this first, and no preview, thumbnail or address is shown to anyone.
• No one at Waypoint opens, downloads, screenshots or forwards the content — not a moderator, not the person who runs Waypoint. Our moderation tools cannot display it and our staff console is not shown the address. Our own Discord never receives a picture, a caption or a name.
• Every staff queue that can hold uploaded pictures has an "escalate: possible child abuse" button, so a moderator who suspects what something is can act on that suspicion instead of checking.
• We report the case to the Bundeskriminalamt through its reporting portal, u-entrance.bka.de. The assessment of whether something is criminal is theirs, not ours. Where information suggests a threat to a child's life or safety, we inform the authorities promptly, as Art. 18 of the EU Digital Services Act requires.
• We do not store such material. We do not keep an "evidence copy", and the file is deleted after the report to the Bundeskriminalamt. We answer lawful requests from law enforcement from our case record: what was reported, when, from which account, and what we did.
• We permanently ban the accounts involved from Waypoint, including their linked logins, and remove their content.
• Because a block on a mere report can be abused, whoever posted the content is told (Art. 17 DSA) which category was reported, that the block was automatic and how to object — and if the report turns out to be wrong, the content comes back straight away.
• We tell the person who reported what we decided, unless doing so would put a child at risk or hinder an investigation.

Waypoint complies with the child-safety laws that apply to it, including the German Criminal Code (in particular §§ 176 to 176e and 184b StGB), the German Interstate Treaty on the Protection of Minors in the Media (JMStV), the EU Digital Services Act and the GDPR, and — for users in the United States — the Children's Online Privacy Protection Act (COPPA).

Julian Höke, who runs Waypoint, is the designated contact for child safety and for our CSAM prevention and compliance practices — for users, parents, authorities and organisations such as Google Play: einschwabe1893@gmail.com. Languages: English and German. Postal address in the Impressum.