Terms of use

You must be at least 16 years old to use Waypoint. If you are 13, 14 or 15, you may use it only with the consent of a parent or guardian. Children under 13 may not use Waypoint or create an account, and we don't knowingly collect personal data from anyone under 13 (as the US Children's Online Privacy Protection Act, COPPA, also requires). If we learn that an account belongs to a child under 13, we delete it; parents can reach us at the address in the Impressum. Contrail, the photo and video feed with public profiles, is only for people aged 16 or older — also with a parent's consent, 13- to 15-year-olds may not post or keep a Contrail profile. Our standards against child sexual abuse and exploitation are on the child safety page.

One account per person; you sign in with Discord, Google, Apple or Infinite Flight and are responsible for what happens under that login.

Waypoint is not affiliated with Infinite Flight or Infinite Flight Corporation (formerly Flying Development Studio). Flight data comes from Infinite Flight's public API and stays subject to their rules; your Infinite Flight account stays subject to their terms.

Photos, videos, captions, comments, chat messages, profiles, flight reports and the content of virtual-airline pages stay yours. You confirm that you took or made what you post, or hold the rights to it, and that it shows nothing you may not publish — no other people's personal information, no third-party photographs, no material you copied from elsewhere.

So that Waypoint can show it, you grant Waypoint a non-exclusive, worldwide, royalty-free licence to store, resize, display and distribute your content within the service — the map, Contrail, the photo galleries, crew centres, hosted airline websites — and to post it to the Discord channels an airline has connected. The licence ends when you delete the content or your account, except for copies that already left the service (a Discord post, a screenshot) and for anonymised flight statistics of an airline.

Please don't:

• harass, threaten, insult or discriminate against anyone, or post hateful, sexual, violent or otherwise inappropriate content;
• impersonate another person, airline or organisation, or post other people's data;
• post content you don't have the rights to, including real-world photographs you didn't take;
• cheat: file flights you didn't fly, manipulate points, ratings or leaderboards, or use several accounts to do so;
• attack the service: scrape it, hammer its APIs, probe for weaknesses, or automate actions the interface doesn't offer;
• use Waypoint to spam, advertise unrelated things, or send mails to people who did not confirm they want them.

Staff of a virtual airline are responsible for how their airline treats its members and for what they publish in its name.

Airlines on Waypoint are run by their own staff, who set their own rules within these terms. Points, VAD, coins, ranks, badges and everything else Waypoint counts are game elements: they have no monetary value, cannot be bought, sold or paid out, and may be reset when a feature changes or an airline closes. Waypoint may suspend an airline that breaks these terms or the hosting rules.

Waypoint is free and provided as it is. It is a hobby project: features change, servers have bad days, and data from third parties (Infinite Flight, weather services, ADS-B) can be wrong or late. We don't promise availability, accuracy or that anything stays the way it is. You can export your data at any time from your account settings.

Waypoint is liable without limit for damage caused intentionally or by gross negligence, for injury to life, body or health, under the German Product Liability Act (Produkthaftungsgesetz) and where we have given a guarantee. For simple negligence Waypoint is liable only if it breaches an essential obligation — one that makes proper use of the service possible in the first place and on which you may normally rely — and then only for damage that is foreseeable and typical for a service like this; otherwise not. These rules also apply to the personal liability of people who help run Waypoint. Nothing here limits rights that consumer law in your country grants you.

Anyone can report content on Waypoint, with or without an account: with the Report button where the content appears (photos, crew-centre chat messages, Contrail profiles, events, and "Report content" in the footer of airline websites we host), or on the report page for anything else. The form asks for the exact address of the content, the reason, a short explanation and your confirmation that you report in good faith; your e-mail address is optional. Contrail posts and comments have their own report option in Contrail (signed in). You can also report by e-mail to the address in the Impressum.

Every report is reviewed by a member of staff. You get a confirmation with a reference number straight away and later the outcome — in your notifications when you are signed in, by e-mail when you gave an address — and Contrail reports likewise in your Contrail notifications. The older report options in the pilot chat and on Skydle maps pass the report to staff without a confirmation; use the report page if you want one. We answer every e-mail report.

A few measures happen automatically, before anyone has looked:

• a Contrail video is hidden as soon as it has two open reports;
• a community Skydle map is hidden once three different players have reported it;
• in the pilot chat, event chats and crew-centre chats a filter stops messages containing severe slurs or predatory phrases, and links to other websites, before they are sent; in the pilot chat, messages with milder swear words are delivered but flagged to the moderators;
• the pilot chat and event chats are not available in mainland China, where we hold no licence for them.

Hidden content stays hidden until a member of staff reviews it and either restores or removes it. All other decisions are made by people.

Possible measures: removing content, hiding a profile, switching off a feature for an account, suspending an account or an airline for a time, and — for repeated or serious violations — for good. When we remove, hide or restrict content or an account, the person affected is told what was decided, on which rule it rests, whether it happened automatically, and how to object — in their Waypoint notifications, or by e-mail or Discord where that is how we can reach them. Clearly illegal content may be reported to the authorities.

If a moderation decision affects you — content of yours was removed or hidden (including automatically), your account or airline was restricted or suspended, or a report of yours was dismissed — you can object within six months of the decision by e-mail to the address in the Impressum (or in the Waypoint Discord). Say which content or account it is about and why you think the decision was wrong. A person looks at it again — where possible someone who was not involved in the first decision — and you get a reply. This is free and we don't hold it against you.

You can also turn to a certified out-of-court dispute settlement body under the EU Digital Services Act, or go to court; objecting to us first is not required for either.

You can leave at any time by deleting your account in the settings; that removes your data as described in the privacy policy (step by step, also without signing in: delete your account). Waypoint may close accounts that break these terms, and may change or discontinue the service — with notice where possible.

We may change these terms when the service, the law or the way we run Waypoint changes. We announce a material change at least 30 days before it takes effect — with a notice on the site and in the apps, and by e-mail if we have your address. The notice says what changes and from which date, and it points out explicitly what your silence means: if you don't object before that date and keep using Waypoint after it, you accept the new version.

If you don't agree, you can object before that date by e-mail to the address in the Impressum (or in the Waypoint Discord), stop using Waypoint and delete your account in the settings — at any time and free of charge; you can export your data first. If you object, the change does not apply to you, and we may end your use of Waypoint on the date it takes effect.

This procedure can't change the core of our agreement: the main features of Waypoint as these terms describe them and the main obligations on either side, such as your rights to your content (§ 2) and your data, and how reports and objections work (§§ 6–7). A change like that needs your express agreement.

Changes that are purely editorial (wording, typos, links), that a law, court or authority requires, or that are urgently needed for the security of the service or its users can take effect sooner; we still announce them the same way, as early as we can. The date at the top shows the current version.

German law applies, excluding its conflict-of-law rules; if you are a consumer, the mandatory protections of the country you live in stay with you. The English text of these terms is the one that governs.

Questions: reply in the Waypoint Discord or write to the address in the Impressum.